Fresh taste lives here

COVID-19 UPDATES

June 5th, 2020

To our valued customers:

These past few months have been stressful and challenging times for everyone around the globe. Many required changes and updates had to be implemented by almost every single business and industry. We want you to know that we’re working hard to keep you and our team members safe. We have taken prudent steps to ensure a safe environment for our employees and guests, by Increasing our Disinfecting/Sanitizing Procedures, and implemented several new options to serve you safely and effectively.

We are overly excited for the reopening of our dining rooms and looking forward to serving you.

  • •  There are many contactless payment options for your use, and most recently we've added Pay Online option to our Online Ordering.

  • •   Launched an all new and updated user-friendly website to serve you better.

  • •   We have added to our services Contact-Less Delivery and Curbside Pickup.

  • •   Paging System is offered at participating locations to walk-in customers for your convenience.

  • •   You may see plexiglass partitions in front of our registers or in other places in the restaurants, social distancing markers installed on the floors and hand sanitizer dispensers for your use.

Thank you for your patience with us as we adjust to these new protocols. Thank you for helping our teams stay safe by doing your part, please use the recommended health authority guidelines and remember to maintain 6 feet of social distancing.

Stay Safe, Stay Strong!

Rob Toulany
President, Pizzatown

CONTACT-LESS DELIVERY GUIDLINES

pizzatown now offers contactless delivery
  • 1. Order and Pre-Pay Online, using our secure server.

  • 2. Or call us and place your order and Pre-Pay with a Credit Card.

  • 3. Using the Delivery Instructions Box, let your store know where you would like your order to be placed.

  • 4. Upon arrival, the Driver will ring doorbell and place your order on a safe and clean surface in the location specified in the Delivery Instructions Box.

  • 5. Driver will step back to honour the appropriate social distancing.

  • 6. Driver will leave once you get your order.

  • payment credit cards

CURBSIDE PICKUP GUIDLINES

pizzatown now offers curbside pick up
  • 1. Order and Pre-Pay Online, using our secure server.

  • 2. Or call us and place your order and Pre-Pay with a Credit Card.

  • 3. Request a Pick-up time.

  • 4. When you arrive for your pick-up call us or approach the main door.

  • 5. Our Driver will meet you outside and place your order on a pick-up platform or in the trunk of your car to maintain social distancing.

  • payment credit cards

CLEANING AND DISINFECTING / SANITIZING

safety is a main priority at pizzatown

We have implemented several precautions based on the advice of the Canadian Health Authority.

We are very excited for the reopening of our dining rooms, and looking forward to serving you. Please use the recommended health authority guidelines.

We have increased the frequency of disinfecting/sanitizing of all food contact surfaces (as well as our delivery bags), and other surfaces that are frequently touched by team members and customers.

Regular handwashing procedures have always been a part of our required practices, but we have added new procedures in place to stress the importance of frequent handwashing and other related measures.